I wonder if anyone has come across the problem of the zip on the seat cover for the 2019 JCW Hatch fouling the seat runners and being chopped off?

Recently there was some sticky movement when moving the driver's seat back and forwards and the flip memory did not seem to be holding the return position. Noticed that the end of the zip on original seat cover was showing some damage. The tail of the zip, which closes and holds the seat cover in place seemed to be overly long for the task it was designed to accomplish. Upshot seems to be that it became entangled in the inboard seat runner, hence the sticky movement, but now the whole end of the zip has been chopped off, meaning there is nothing holding the zip together and it is therefore able to unravel / come apart, with the slightest touch.

The zip is still holding together, but it is only a matter of time before it opens up all the way around to the outboard side of the seat and there is no way to zip it closed once more.

I stress that this is the long zip on the original leather / Alcantara seat on a new JCW Hatch, which starts at the lower outboard rear corner of the driver's seat and goes all the way around to the lower inboard corner of the driver's seat, not an aftermarket seat cover. If you tip the seat forward, the zip can be clearly seen on the rear of the back rest. Checking at the inboard lower corner of the seatback, you would find the tail of the zip complete with the zipper piece. It's that zipper piece that has been chopped off by the seat runner.

Taking it to the dealer in Aberdeen tomorrow to let them see the problem and whether it can be cured by a new zip in piece, or whether it is a whole new seat cover?

Liz M