Garmin Customer Service.

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  1. #1
    Handbrake Turner CiderFex's Avatar
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    Apr 2013
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    JCW S GP1499 & R59 JCW
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    I’m sadly having to report that I’ve had my first ever Garmin failure !!!

    On Monday my Garmin 55 died and it just would not power on no matter what I did.

    I emailed Garmin on Monday, received a reply on Tuesday, I posted it off on Wednesday and they have sent me a completely new, fully boxed 55 today, Thursday, with the usb lead, charge cable and wee magnetic holder.

    I just can not fault them on their customer service.



    Sent from Yorkshire wi a hint o’ sarcasm.

  2. #2
    One half of Gobi and Sahara EcosseGP's Avatar
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    Oct 2010
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    Larbert
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    F54 and F56
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    5,264
    Excellent news all round. I’ve had to contact them a couple of times for minor things and I have to say that I’ve no complaints with their resolving of issues. I think that’s why I’m always happy to pay the extra and buy their equipment. They always seem very keen to go the extra mile ... fingers crossed this one doesn’t give you any cause to complain Pete


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    You only need two tools in life WD40 and Duct Tape. If it doesn't move and should use WD40 and if it moves and shouldn't use Duct Tape.

  3. #3
    Handbrake Turner CiderFex's Avatar
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    Quote Originally Posted by EcosseGP View Post
    Excellent news all round. I’ve had to contact them a couple of times for minor things and I have to say that I’ve no complaints with their resolving of issues. I think that’s why I’m always happy to pay the extra and buy their equipment. They always seem very keen to go the extra mile ... fingers crossed this one doesn’t give you any cause to complain Pete


    Sent from my iPad using Tapatalk
    Yes Davy, I was pleasantly surprised with the speed of their actions.

    May be they looked at the records and thought I’d spent enough with them to warrant a Gold Star Service.



    Sent from Yorkshire wi a hint o’ sarcasm.

  4. #4
    Site Owner MINI William's Avatar
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    Sep 2006
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    Midlothian
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    F56 JCW GP, R55 Clubvan
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    11,685
    Great result Pete. All you can ask and more
    Racing Grey F56 JCW GP 0370 - Chilli Red Mirror Caps, Custom OHC Alcantara Steering Wheel, Motech Performance By PiperCross Panel Filter, Custom GP Steering Wheel Spoke, Custom GP Stitched Carbon Side Scuttles, JCW Pro Mats, RSI C6 Carbonfibre Scoop, JCW Pro Stitched Carbon Boot Handle

    Ice Blue R55 Clubvan - JCW Shiftlight, JCW Carbon Fibe Handbrake, JCW Carbon Fibre Dash, JCW Steering Wheel, Recaro JCW Sportster CS, CoolerWorx ShortShifter, BC Racing Coilovers, JCW Brembo 4pots, HEL Braided Lines, JCW Front Bumper, MINI Challenge Splitter, White Rota Blitz

  5. #5
    Handbrake Turner CiderFex's Avatar
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    Quote Originally Posted by MINI William View Post
    Great result Pete. All you can ask and more
    Yes William, they certainly know how to keep their customers happy if anything does go wrong.



    Sent from Yorkshire wi a hint o’ sarcasm.

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