Car broken down :(

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  1. #11
    Bob the belter stoney's Avatar
    Join Date
    Jul 2005
    Location
    blackwood, United Kingdom
    Car
    R53 heavy moded
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    10,990
    sorry to here that mine has been in the garage for a week now thanx to bmw sending the wrong parts 3 times but i have now orderd the parts my self with a little help from jc's
    New sig coming soon

  2. #12
    Wheelspin Kid
    Join Date
    Jun 2008
    Location
    Glasgow
    Car
    mini cooper red/white
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    1,279
    Hope you get your car back soon Stevie

  3. #13
    LightningStevie
    Guest
    Cheers guys! called this morning, they haven't looked at it yet as they are fully booked. Expected to be returned by end of week now :(

  4. #14
    Resident old yin.
    Join Date
    Mar 2003
    Location
    Edinburgh
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    3,346
    Once you get the car back I would push for the return of your £10 a day. If they refuse cash, ask or a voucher for parts or something.

    I do not mind paying a tenner when the car is in for a routine service but when you are let down by a vehicle they sold you recently you should not be out of pocket.

  5. #15
    Banned
    Join Date
    Feb 2003
    Location
    Pensacola
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    R56 FJCW
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    17,231
    Quote Originally Posted by KenL View Post
    Once you get the car back I would push for the return of your £10 a day. If they refuse cash, ask or a voucher for parts or something.

    I do not mind paying a tenner when the car is in for a routine service but when you are let down by a vehicle they sold you recently you should not be out of pocket.
    Agreed

  6. #16
    MINI Nutter N16SHP's Avatar
    Join Date
    Jul 2009
    Location
    Aberdeen
    Car
    F56 Cooper
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    2,618
    Quote Originally Posted by KenL View Post
    Once you get the car back I would push for the return of your £10 a day. If they refuse cash, ask or a voucher for parts or something.

    I do not mind paying a tenner when the car is in for a routine service but when you are let down by a vehicle they sold you recently you should not be out of pocket.
    Also agreed, about the 3rd time I had Roxy back for the same problem, I basically said to them look, I bought this car about 3 months ago for 14k, I know to you I probably look like a kid and that its not one of the more expensive cars you get in, but I had a Fiesta Zetec for 3 years that cost me 4k and never once had it into the garage, so sort it out...problem fixed!

    Just get onto them and don't be afraid.
    MINI F56 Cooper in Deep Blue with black roof and caps.

  7. #17
    GCA3N
    Guest
    Quote Originally Posted by N16SHP

    Also agreed, about the 3rd time I had Roxy back for the same problem, I basically said to them look, I bought this car about 3 months ago for 14k, I know to you I probably look like a kid and that its not one of the more expensive cars you get in, but I had a Fiesta Zetec for 3 years that cost me 4k and never once had it into the garage, so sort it out...problem fixed!

    Just get onto them and don't be afraid.

    So agree here I hate how these places take pi$$ like this. Young folks and woman always seem to be a target for garages ( btw I know there are lots of woman who can more than handle themselves) I think most of us have a load of stories about poor garages and their customer service or lack of it.

  8. #18
    LightningStevie
    Guest
    Will keep that in mind guys, thanks :) I'll try my best and let you know how it goes

  9. #19
    LightningStevie
    Guest
    Well, Peter Vardy called my other half tonight to say that while they can see it has been misfiring on cylinder 4, and also on cylinder 2, they cannot find the cause. Car has been starting normally. One of their engineers is taking it home this evening to see if it fails. Fingers crossed it does and they get to the bottom of it

  10. #20
    GCA3N
    Guest
    Quote Originally Posted by superstevie
    Well, Peter Vardy called my other half tonight to say that while they can see it has been misfiring on cylinder 4, and also on cylinder 2, they cannot find the cause. Car has been starting normally. One of their engineers is taking it home this evening to see if it fails. Fingers crossed it does and they get to the bottom of it

    What a blooming nightmare hope it gets sorted dude.

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