[mounts soapbox]
Been a Sky subscriber for about 12 or 13 years. Been a Sky + Subscriber for about 3 years.
Our Sky + box went faulty about a year ago, so being out of warranty we paid the £65 charge and got the engineer out. He replaced the box with a refurbished box, new warranty for 90 days. 6 months later the box fails again, so, not prepared to pay for another dodgy refurbished box, we bought a new box through Sky for £99.
2 months after that new box was installed it started going wonky. Kept jumping in recordings, missing a few seconds here and there. Really annoying. Knowing that Sky would ask me to wipe the hard drive in a service telephone call, I put off calling them until about a month ago. Sure enough, hard drive wiped, lost everything. Couldn't be avoided. But it didn't fix the fault, and our recordings kept skipping wee bits.
So, another call to Sky, and an engineer arranged for today between 8am and 1pm. Engineer arrived at 6.30PM!!! And agreed we need a new box. but it would be a refurbished box. No chance I say, that was a brand new box we bought and is still under warranty. So 2 calls to sky later and they are refusing to replace the faulty box with a new box, had to be a refurb job.
So sent the engineer away with a "thank you, but no thank you" message.
Still left with a faulty box, 6 months to go on our subscription and Sky simply don't care.
They've had the monopoly for far too long IMHO.
Don't get me wrong, when Sky + boxes work, it is a great service, but Sky themselves are greedy and uncaring towards their loyal customers.
Off to look into Free Sat, a mate mentioned to me a while ago.
[/dismounts soapbox]
A.:mad:
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I;m going for the 3 for £30 thing. I'll miss Sky1 for Lost and the like (*cof*download! ..Oh.. hello offic..)
, and a couple of other channels, but most of them are there on the Virgin pack, and their Movies on Demand are pretty damn good 
Originally Posted by low_n_loud1
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