The Dogfather
8th February 2010, 01:51 PM
Just thought I'd share my experiences of POTN.co.uk
I bought some clearance wheels from POTN, OZ Ultraleggera 17s including some Hankook K104 tyres, they were a bargain at £429. The wheels were described as having some minor scratches. I made payment by PayPal and was told the wheels and tyres would be delivered on Tuesday last week, so I took a day off work as no one would be in.
The wheels didn't show up.
I contacted them they said they'd be delayed and would arrive on Friday instead. The missus was going to be at home. The wheels turned up without the tyres, they were also chipped were the tyres had been removed.
I rang them up on Friday trying to sort out a partial refund so I could go out and get some tyres over the weekend rather than waiting for the missing K104s. I was offered a paltry £50. They said they'd come back to me on Monday.
I got an email, no call, from them today saying that they weren't going to give me the K104 tyres or the partial refund in lieu of the tyres. They've arranged for collection of the wheels today and they won't issue a refund until the wheels are back with them.
I probably should have realised what this company way going to be like when their website says they only deal with people by email. I just thought I'd warn people to stay away from this company to avoid a load of unnecessary hassle.
Paul G
I bought some clearance wheels from POTN, OZ Ultraleggera 17s including some Hankook K104 tyres, they were a bargain at £429. The wheels were described as having some minor scratches. I made payment by PayPal and was told the wheels and tyres would be delivered on Tuesday last week, so I took a day off work as no one would be in.
The wheels didn't show up.
I contacted them they said they'd be delayed and would arrive on Friday instead. The missus was going to be at home. The wheels turned up without the tyres, they were also chipped were the tyres had been removed.
I rang them up on Friday trying to sort out a partial refund so I could go out and get some tyres over the weekend rather than waiting for the missing K104s. I was offered a paltry £50. They said they'd come back to me on Monday.
I got an email, no call, from them today saying that they weren't going to give me the K104 tyres or the partial refund in lieu of the tyres. They've arranged for collection of the wheels today and they won't issue a refund until the wheels are back with them.
I probably should have realised what this company way going to be like when their website says they only deal with people by email. I just thought I'd warn people to stay away from this company to avoid a load of unnecessary hassle.
Paul G