GCA3N
23rd November 2009, 09:43 PM
Just wanted to share this with people incase anyone else has the same thing.
Got a call form my insurance company last week regarding the windsceen I had replaced in June. They stated that because of my claim on the insurance it had effected my premium for the year on both my mini and honda policies. I asked how much and she said a total of £41. She asked for the payment straight away, or it could be added to the monthly payments plus interest. I said that I was not paying and wanted to talk to someone about this. She stated that I would have to call another number she was in the fianance dept. I said fine and left it there.
So got a letter through this morning saying the same, so I contacted customer services and they stated that this would only have been aplicable to a normal claim, ie an accident etc but NEVER on a window claim. The girl scrapped the charge and appologised. I could have just said oh well and just paid it. Anyways just incase anyone else gets this, since there was a spat of windscreen accidents(or atleast there will be now:Whistle:)
Got a call form my insurance company last week regarding the windsceen I had replaced in June. They stated that because of my claim on the insurance it had effected my premium for the year on both my mini and honda policies. I asked how much and she said a total of £41. She asked for the payment straight away, or it could be added to the monthly payments plus interest. I said that I was not paying and wanted to talk to someone about this. She stated that I would have to call another number she was in the fianance dept. I said fine and left it there.
So got a letter through this morning saying the same, so I contacted customer services and they stated that this would only have been aplicable to a normal claim, ie an accident etc but NEVER on a window claim. The girl scrapped the charge and appologised. I could have just said oh well and just paid it. Anyways just incase anyone else gets this, since there was a spat of windscreen accidents(or atleast there will be now:Whistle:)