PDA

View Full Version : Paintwork



BJN
27th March 2007, 01:29 AM
I notice a small bubble in my paintwork today, took the car down to the local dealer to get them to have a look.

They said it was covered by the paintwork warranty and to book it in for repair. I asked how good the colour match would be, and was told it SHOULD be ok.

I said this wasn't good enough as I'm not prepared to have a two tone car. They said they can't guarantee the work as they send it to a thrird party body shop.

I can't find a number for Mini Customers Service, as SHOULD is not good enough.

Can anyone help??

N12 JLK
27th March 2007, 03:15 AM
Mr Davies will be along shortly with the number I think he is on first name terms with all the management:approve:

Craig
27th March 2007, 06:20 AM
Thanks Mr N.. :D

Dial 0870 50 50 160 which should get you to customer services (from memory) :I:D

you could also try a dealer that has a bodyshop in-house that would GUARANTEE the colour match. :D

BJN
27th March 2007, 07:38 AM
Spoke to the 'other' branch of my local dealer, and they assure me that they can guarantee a colour match so I'm taking in there tomorrow on way to B'pool. Kinda surprised since I was told by the 1st branch that they use the same bodyshop. Anyone had any experiences good or bad of dealer body shops, last thing I want is two tone Hyper blue. Will they re Supaguard the newly painted part of the bodywork? Must remember to ask that in the morning.

BJN
4th April 2007, 05:36 AM
Update..

my car has to pay a visit to the Dealers tomorrow to be inspected by a specialist from BMW

BJN
18th April 2007, 05:18 AM
Got my car back today after its bit of cosmetic surgery.

Have to say the paint job, is superb.

I was a bit nervous about getting it done but the colour match is spot on, when viewed in daylight and artificial light.

Many thanks HF Giffnock's bodyshop